Laser printers, like any other mechanical device, will sometimes present you with a problem. While you can troubleshoot some of the problems, others will require the input of a printer repair Richmond, BC professional. Whenever you decide to troubleshoot or check your laser printer yourself, always switch off the printer, do not expose the photoreceptor to light for a long time and beware the fuser is always very hot. Below is a list of common laser printers problems companies run into:

Poor Print Quality

Fuzzy Print

When the laser printer produces a fuzzy print (numbers are not as sharp as they should be), the problem is caused by use of a damp paper. The paper absorbs moisture from the surrounding and gets damp. You can correct this by using a fresh paper.

Indistinct White Lines

If the print produces faint white lines down the page, the corotron is dirty. A printer repair Richmond, BC expert will open the printer and examine the corotron for paper or toner dust. A dirty corotron affects the electrostatic field surrounding the corotron thus preventing attraction of the toner to the paper. You can follow the user manual and clean the corotron in the office. Gently handle the corotron as it is delicate.

Clear White Lines

When clear white lines are produced without a print, there is a developer unit blockage that is preventing the toner from reaching the developer roller. Laser printers using cartridges do not experience this problem. To correct the problem, you can slide a sheet of paper between the developer roller and the developer roller blades. This removes the toner that clogs the unit.

Different Print Density Down or Across the Page

When there is a varying print density across, the toner may not be flowing freely and some page get more toner than others. Shaking the toner can correct this. This may also be caused by the photoreceptor receiving more light from one side. Remedy this by placing the printer in an area where light is equally distributed. When the print density varies down the page, the developer unit or the photoreceptor is dirty. Clean these connections as in the manual.

Other print quality problems include grey print, grey background, black pages, white pages, spots that are regularly spaced, random spots, toner rubbing off and residual images. Each of the problems has its causes and remedy. You can get a printer repair Richmond professional to rectify or advise.

Mechanical Problems


These is a common printer problem when the paper feeder does not feed the printer. It may occur when you use unsuitable papers, either light or heavy, or when the feeder springs are weak. The rubber surface of the roller may also wear out and cause the problem. Get the problem checked and devise the correct measure.

Paper Jams

This is when papers get trapped in the printer or refuses to simply through the printer. It is commonly caused by use of light or heavy papers. Follow instructions on the manual to remove the prepared and get the printer examined for obstruction in the path.

Why Use An Expert?

There are many more problems experienced by companies including skewed prints, creased pages, garbled data, lost characters, wrong fonts and split text among others. Above are just the common ones. Print repair Richmond BC examines the whole printer to identify the root of the problem before correcting it. You will also get basic troubleshooting advice to correct minor laser printer problems.